Ever wondered how to capture the knowledge that walks out the door when your experts retire?
In our latest "Definitely Maybe Agile" episode, Derek Crager shares how his company is solving real onboarding challenges with voice AI. We explore:
🏢 The Onboarding Problem: Companies hiring so many people they literally have new hires "stand in the corner" getting paid while waiting for someone to train them
🎙️ Voice AI Solution: Derek's "Pocket Mentor" lets SMEs call in and share their expertise through conversations - their eyes light up when asked how to do something!
⚡ 80% Faster Results: Real onboarding improvements using AI to deliver consistent, patient, judgment-free training 24/7
Derek's key insight: "Once all that knowledge is documented and saved, you don't have that knowledge walking out the door when somebody retires."
Listen to hear how they're turning tribal knowledge into accessible, enterprise-level solutions.
🎧Full episode here: https://youtu.be/qUDEY-XPvto
#AI #KnowledgeManagement #Onboarding #DefinitelyMaybeAgile #short